Duke Energy complaints rise ahead of company’s decision to extend disconnection ban September 30, 2021 Duke Energy announced Thursday the company will continue to avoid shutting off electricity for the most at-risk families through March of 2022. The announcement came just a day before Duke Energy’s limited disconnection ban was set…
PPL Corporation receives FERC approval to acquire The Narragansett Electric Company
PPL Corporation receives FERC approval to acquire The Narragansett Electric Company September 23, 2021 PPL Corporation (NYSE: PPL) today received unanimous approval from the Federal Energy Regulatory Commission to acquire The Narragansett Electric Company from National Grid USA. Read more
Connexus electricity co-op wants a new power deal with Great River Energy
Connexus electricity co-op wants a new power deal with Great River Energy AUGUST 30, 2021 Connexus Energy, the largest owner of Great River Energy, wants to exit the big electricity generating co-op as a member, saying its longtime arrangement has become too costly and inflexible. Read more
Hurricane Ida damage to Louisiana’s power grid expected to take weeks to repair
Hurricane Ida damage to Louisiana’s power grid expected to take weeks to repair August 30, 2021 Rescuers set out in hundreds of boats and helicopters to reach people trapped by floodwaters Monday, and utility repair crews rushed in, after a furious Hurricane Ida swamped the Louisiana coast and ravaged the…
New Mexico customers sound alarm over major utility merger
New Mexico customers sound alarm over major utility merger Aug 10, 2021 New Mexico customers are sounding the alarm over a proposed multibillion-dollar merger of the state’s largest electric utility provider with a U.S. subsidiary of Spanish energy giant Iberdrola, citing a sordid track record of reliability and customer service.…
PG&E wants to propose an 18% rate hike during a heat wave. Here’s why
PG&E wants to propose an 18% rate hike during a heat wave. Here’s why Jul 9, 2021 PG&E is asking the state to raise rates by 18%. The utility presented a proposal to the California Public Utilities Commission saying the money is needed for critical investments- specifically, on work to…
Duke Energy commits to helping struggling Floridians save money, avoid disconnections
Duke Energy commits to helping struggling Floridians save money, avoid disconnections May 11, 2021 Duke Energy announced a series of steps it is taking to ensure customers who are behind on their utility bills don’t have their power cut off at a dangerous time. Read more
Duke vs. Duke: Electric and gas utilities at odds over efficiency rebates in N.C.
Duke vs. Duke: Electric and gas utilities at odds over efficiency rebates in N.C. by Elizabeth Ouzts; Elizabeth OuztsApril 27, 2021 Duke Energy’s effort to expand a popular energy-efficiency program to its entire North Carolina service area is drawing stiff opposition from a surprising quarter: Duke Energy. Read more
Utilities must redefine their relations with customers to deal with emerging issues, J.D. Power says
Energize Weekly, January 23, 2019 Utility companies need to redefine how they interact with their customers to deal with emerging issues, such as time-of-use rates, electric vehicles (EVs) and rooftop solar, according to an analysis by marketing research company J.D Power. “There is a need for traditional utilities to engage…
What are Key Accounts?
Energize Weekly, June 6, 2018 Wallace L. Barron, President, Barron & Associates, Corporate Solutions, LLC. The utility industry, along with other major industries, is undergoing never before experienced and rapid changes to their marketplaces. Those changes are driven by such things as technology and changing customer demographics along with changing…
