Pandemic Response - Lessons Learned and Adjusting to a New Normal

Part II, a complimentary webinar brought to you by EUCI

May 19, 2020 | , ::

As the world moves through this historic Coronavirus 2019 (“COVID-19”), the energy community continues to fight operations, security, and grid challenges to maintain reliability. By now, many organizations across industry have had a chance to analyze the scope of this pandemic and begin implementing a strategic response. However, the important question that still remains is “what next?” As we move forward into 2020 and back into regular operations, how are companies adjusting into a new normal instead of previous business as usual?

Join us in Part II of this exclusive, complimentary webinar series with EUCI as we tackle some of the important lessons learned so far from this global pandemic – from crashing oil prices to emerging opportunities in the energy field. This panel of expert energy leaders includes utilities, regulators, and subject matter experts who will help us understand how to enter into the new normal of energy affairs with featured topics in the areas of communications, strategy, cybersecurity, ratemaking, reliability, customer engagement, and load management.

Learning Outcomes

Discuss global impact of COVID-19 on Energy Sector
Share lessons learned from utilities, companies, and states
Gain perspectives from utilities, regulators, and subject matter experts
Discuss projections and insights on returning to a “new normal” in the energy field
Assess changes in load and forecasts for rest of 2020
Identify tools for Data Security and System Reliability
Hear NERC advice on grid reliability, resilience, and security
Discuss best practices emerging forward and strategies to
Share on methods for customer engagement and improved experience throughout this pandemic
Analytics using satellite imagery to assess power losses across global industry
Emergency operations for frontline employees
Employee safety protocol actual utility decision making
Impact on renewables and energy efficiency during COVID-19
Discuss possible changes to energy rates and markets
Updated OSHA requirements and safeguards during this time
Incident command and response and control room operations
Logistics and a general strategy for returning to routine operations
Testing of communication support and robust engagement with stakeholders
Emergency operations for frontline employees

Agenda

Tuesday, May 19, 2020

Webinar Timing: 10:00 a.m. – 1:00 p.m. Central Time

9:45 – 10:00 am :: Log on and Sound Check

10:00 – 10:15 am :: Overview of COVID Impact on Sustainability and Energy Markets

Sharon Chand, Principal, Deloitte Cyber

10:15 – 10:45 am :: Maintain Secure Resilience Amidst Pandemic and Lessons Learned So Far

Michael Anderson, General Manager, Enterprise Security, Arizona Public Service

10:45 – 11:15 am :: Featured Talk: Reliability and Resiliency on the Grid

Mark Lauby, Chief Reliability Officer and Chief Engineer, North American Electric Reliability Corporation (NERC)

11:15 – 11:30 am :: Satellite Analysis of Electricity Demand Loss Across Asia, Europe, and United States

Morgan Bazilian, Director, Payne Institute and Professor of Public Policy and former Lead Energy Specialist at the World Bank

11:30 – 11:45 am :: Update on U.S. IOU Response and Efforts to Return to a New Normal

Laura Schepis, Sr. Director, National Security, Edison Electric Institute (EEI)

11:45 am – 12:00 pm :: CASE STUDY: Energy Rates, Markets, and Other Changes in New York

Wes Yeomans, Vice President of Operations, New York Independent System Operator (NYSIO)

12:00 – 12:15 pm :: Afternoon Break

12:15 – 12:30 pm :: Crisis Customer & Community Engagement for Utilities

Stephanie Dowling, Director of Community Relations, Black Hills Group

12:40 – 1:00 pm :: A Utility Perspective on Employee Health and Safety Procedure

Trenton Hancock, Supervisor of Safety, Security, and Fire, Salt River Project (SRP)

1:00 pm :: Webinar Conclusion

Speakers

Sharon Chand, Principal, Deloitte Cyber
Mark Lauby, Chief Relibaility Officer and Chief Engineer, North American Electric Reliability Corporation (NERC)
Morgan Bazilian, Director, Payne Institute and former Lead Energy Specialist at the World Bank
Laura Schepis, Sr. Director, National Security, Edison Electric Institute
Michael Anderson, General Manager of Enterprise Security, Arizona Public Service (APS)
Wes Yeomans, Vice President of Operations, New York Independent System Operator (NYSIO)
Jim Thomson, Vice Chairman – U.S. Power, Utilities, and Renewables Leader, Deloitte.
Trenton Hancock, Supervisor of Safety, Security, and Fire, Salt River Project (SRP)
Stephanie Dowling, Director of Community Relations, Black Hills Group

Register

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