Leadership Essentials: Improving Workflow & Productivity

July 27, 2022 | Online ::

0722-leadership-essentials-productivity

We are continuously coordinating our actions and assessing our progress through a myriad of daily workflows-sometimes successfully and other times much less so.  Managing workflows among a team of employees with different skills and abilities can be a complex process. When people work outside of their natural flow or are required to work with others unfamiliar to them, this can lead to stress and anxiety. On the other hand, if workers are too familiar with their job and their colleagues, work gets done easily and opportunities to improve may be overlooked.

Work happens in conversation and reflects the capacity of our relationships.  Successful workflows involve clearly understanding who the customer and performer are, what respective commitments and accountabilities each holds, building sufficient relationships, navigating for the key stages of the workflow, as well as understanding what matters (within and beyond the results) and what constitutes a satisfactory outcome.

In this one-day course we will cover:

• A new way of thinking about work – as a type of conversation flow
• Customer and performer roles, accountabilities, and the relationship space
• The mutual dependence of relationships and results
• Workflow basics – quadrants and actions
• Diagnosing workflows to improve effectiveness
• Pragmatic approaches for getting or delivering results using workflow

Learning Outcomes

This virtual forum will provide attendees an opportunity to:

• Identify the key stages of workflow
• Engage in exclusive talks and interactive Q&A with to build knowledge of workflow quadrants and actions
• Share techniques for delivering results through the use of optimal workflow
• Discover the roles of the customer and performer and their accountabilities
• Apply what is being learned through roundtable exercises and case-studies in each of the learning sessions
• Establish strategies for diagnosing workflows to improve effectiveness

Wednesday, July 27, 2022 : Central Time

 

Introduction

• Welcome
• Meet the coaches and students
• Course agenda
• Training objectives

The Key Stages of Workflow

• A new way of thinking about work – as a type of conversation flow
• Customer and performer roles, accountabilities, and the relationship space

Workflow Quadrants & Actions

• Clearly understanding who the customer and performer are
• What respective commitments and accountabilities each holds
• Building sufficient relationships
• Understanding what matters

Diagnosing Workflows to Improve Effectiveness

• The mutual dependence of relationships and results
• Pragmatic approaches for getting or delivering results using workflow

Q&A and Adjournment

Stewart Ramsay, Managing Executive, Vanry & Associates

Yvette Smith, Associate, Vanry & Associates

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

• IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
• You will receive a meeting invitation will include a link to join the meeting.
• Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
  • You will need to join the appropriate meeting at the appropriate time.
• If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
• The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all attendees for 7 days after the event

REGISTER NOW FOR THIS EVENT:

Leadership Essentials: Improving Workflow & Productivity

July 27, 2022 | Online

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before June 24, 2022 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

Credits

EUCI is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

EUCI is authorized by IACET to offer 0.7 CEUs for this event

Requirements for Successful Completion of Program

Participants must log in each day and be in attendance for the entirety of the course to be eligible for continuing education credit.=

Instructional Methods

Case Studies, Panel Discussions and PowerPoint presentations will be used in the program.

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Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion.

Course CPE Credits: 7.5
There is no prerequisite for this Course.
Program field of study: Specialized Knowledge
Program Level: Basic
Delivery Method: Group Internet Based
Advanced Preparation: None

EUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

 

 

Who Should Attend

This interactive course is intended for the energy industry professional with a desire to improve their leadership capabilities. From young professionals hoping to advance their careers to directors looking at process improvement and team management, to executives hoping to better optimize their social, technical, and operational effectiveness. The scope of this program will be on delivering practical skills that can be applied immediately.